FAQs

Welcome to our FAQ page! Below are answers to the most common questions our customers ask.

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🛍️ 1. What products do you sell?

We offer a variety of high-quality products carefully selected to enhance your daily lifestyle. Check our homepage for the latest collections.

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🚚 2. How long does shipping take?

• Processing Time: 1–3 business days

• Delivery Time (USA): 5–10 business days

• You will receive a tracking number once your order ships.

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💵 3. What payment methods do you accept?

We accept:

• Visa, MasterCard, American Express, Discover

• PayPal

• Apple Pay, Google Pay, Shop Pay (if available at checkout)

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🔁 4. Can I cancel or change my order?

If your order hasn’t shipped yet, contact us immediately at deforiashop@gmail.com. Once shipped, we can’t cancel it.

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↩️ 5. What is your return policy?

We accept returns within 14 days of delivery. The item must be unused and in original packaging. View our Return & Refund Policy for more.

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📦 6. How do I track my order?

You can track your order using the tracking number sent via email, or visit our Track Your Order page.

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📫 7. I haven’t received my package. What should I do?

First, check your tracking number. If it says delivered but you didn’t receive it, contact us within 48 hours.

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💬 8. How can I contact customer support?

📧 Email: deforiashop@gmail.com
📞 Phone: 844-223-3713
📍 Address: 893 Folsom St, San Francisco, California 94107, United States